Contact Us
Contact Us - Dark Academia X
We're here to help you with any questions about your scholarly fashion journey. Whether you need assistance with your order, have styling questions, or want to learn more about our dark academia collection, we're just a message away.
Get in Touch
- Response time: Within 24 hours
- Available 7 days a week
- For orders, returns, and general inquiries
Phone
+447577319468
- Monday - Friday: 9:00 AM - 6:00 PM (GMT)
- Emergency order assistance
- Product inquiries and styling advice
Mailing Address
Dark Academia X
71-75 Shelton Street
London, WC2H 9JQ
United Kingdom
What We Can Help You With
Order Support
- Order status and tracking
- Shipping and delivery questions
- Payment and billing inquiries
- Order modifications (within 24 hours)
Product Information
- Size and fit guidance
- Styling recommendations
- Product availability
- Care instructions
Returns & Exchanges
- Return authorization requests
- Exchange processes
- Refund status updates
- Quality concerns
General Inquiries
- Collaboration opportunities
- Press and media requests
- Wholesale inquiries
- Brand partnerships
Frequently Asked Questions
How quickly will you respond to my email? We aim to respond to all emails within 24 hours, Monday through Sunday.
Can I call for urgent order issues? Yes! Our phone line is available Monday-Friday for urgent order-related questions.
Do you offer styling advice? Absolutely! We love helping customers create their perfect dark academia aesthetic. Email us with your styling questions.
What information should I include when contacting about an order? Please include your order number, full name, and a detailed description of your question or concern.
Business Hours
Email Support: 7 days a week
Phone Support: Monday - Friday, 9:00 AM - 6:00 PM (GMT)
Response Time: Within 24 hours
We value every customer and are committed to providing exceptional service. Your satisfaction with both our products and support experience is our top priority.
Follow us for style inspiration: Instagram: @darkacademiax
Pinterest: Dark Academia X
TikTok: @darkacademiax